All shipments are sent by DHL or FedEx depending on the country you reside in. You will recieve a tracking link along with your Shipping Confirmation. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout.
All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to.
Amagix will dispatch the approved orders as quickly as possible and in the order that they have been received.
a. Shipping destinations and shipping fees
Estimated delivery time is 1-5 working days, if anything else is not announced.
Shipping fees specified in € (Euro), US Dollar (USD), Pound (GBP), will be displayed at checkout before the final payment step. You'll get free shipping on orders above 50 US Dollar.
b. Uncollected packages
We will charge 25 EUR for declined items, e.g. if you refuse to sign or will not pick up the order at your pick-up point. If you change your mind about things you ordered contact our customer service immediately. You still have to collect your package and return it back to us. Damaged goods shall be reported at the pick-up point. If you notice the damage after receiving the package please contact our customer service. When returning it you are responsible for the goods.
It takes 2–7 business days to create apparel products and 2–5 business days for non-apparel products.
Our average shipping time is 4 business days depending on the order's destination.
Your customer gets their order after we fulfill and ship it.